About

About Indyme Indyme: Smart, Scalable Solutions for Retail Loss Prevention and Customer Engagement. Indyme helps retailers reduce shrink, improve customer experience, and streamline store operations through real-time, modular solutions. With over 40,000 store installations and partnerships with 7 of the 10 largest U.S. retailers, Indyme delivers actionable insights and instant alerts across radios, smart devices, and PA systems. Our platform is built from configurable components including sensors, communication tools, and cloud intelligence. These modules adapt to each retailer’s staffing model, store layout, and engagement strategy, enabling rapid deployment and measurable impact. Indyme’s cloud services support both store operations and LP investigators. Store teams benefit from real-time performance metrics and engagement tools that improve responsiveness and service. Investigators gain access to detailed event reviews and behavioral data that help drive informed decisions and reduce shrink. Flagship offerings include Customer Assistance Buttons, Freedom Case, SmartDome, and Instant Communication tools. Each solution is designed to protect sales, elevate service, and deliver a frictionless experience for trusted shoppers. Visit our booth to see how Indyme helps retailers act faster, engage smarter, and operate with confidence. Indyme: Intelligent Loss Prevention for a Safer, More Profitable Retail Environment For over 30 years, Indyme has been a trusted leader in retail loss prevention, helping retailers reduce shrink while maintaining a seamless shopping experience. Installed in over 40,000 stores, our solutions provide real-time visibility, proactive deterrence, and instant communication to keep high-risk merchandise secure and store teams informed. SmartDome™: Watch, Detect, Deter – Our intelligent, sensor-driven dome alerts associates to suspicious activity in real time, deterring theft before it happens. Freedom Case™: Self-Service, Theft-Resistant Access – The industry's only self-service locked case, reducing shrink by up to 98% while maintaining shopper convenience. Instant Communication – Delivering alerts to walkie-talkies, smart devices, third-party systems, and PA systems, ensuring no critical event goes unnoticed. Customer Assist Solutions – Strategically placed call buttons give shoppers an easy way to request assistance, reducing frustration and preventing abandonment of secure merchandise. Our cloud-managed platform integrates seamlessly across store operations and loss prevention strategies, providing real-time analytics and actionable insights to reduce theft, increase efficiency, and improve compliance. Looking to protect your merchandise while keeping customers happy? Let’s talk. Indyme: Real-Time Retail Intelligence That Balances Risk and Trust Indyme helps retailers reduce shrink, improve customer experience, and streamline store operations through smart, scalable solutions. With over 40,000 store installations and partnerships with 7 of the 10 largest U.S. retailers, Indyme delivers real-time awareness and actionable insights across radios, smart devices, and PA systems. Our platform is built from modular components including sensors, communication tools, and cloud intelligence. These elements adapt to each retailer’s staffing model, store layout, and engagement strategy, enabling rapid deployment and measurable impact. Indyme’s cloud services support two key user groups: store operations teams and LP investigators. Store teams benefit from real-time metrics and performance insights, while investigators gain access to detailed event reviews and behavioral data that help drive informed decisions and reduce shrink. Flagship offerings include Customer Assistance Buttons, Freedom Case, SmartDome, and Instant Communication tools. Each solution is designed to protect sales and elevate service without compromising shopper experience.